3 days ago

Customer Sat

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Sales person talked me in to buying ITC member with 20 percent off purchased,I ask if that applied to the flux 125 welder if I came back in a week. He said yes so I did. Week later and nope,it didn't apply,said he would force coupon in anyway and tried to find item in book for 20 percent ,couldn't and told me no discount, called manager and got my membership money back,and a second lie about him going ahead and giving me discount. With money back,went to different HF got better deal with the refunded money. Not the best experience but also not the worst in 15 yrs dealing with them.

 

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